Managed services

Expert, cost-effective support for software management.

Your organisation values the benefits of effective software asset management (SAM) but doesn’t have the resources in-house to introduce or maintain a SAM programme. FAST can supply this need with a range of managed services.

Your IT team are free to focus on their core responsibilities, knowing that essential tasks are in experienced hands of professionals, who will provide meaningful reports on their findings.

The file recognition challenge

When you perform a software audit, you’ll probably be faced with a long list of unidentified files. These files not only present a potential compliance and security risk to your business, but reconciling them against the appropriate software application can be a real challenge.

We offer a managed service that will help you realise the potential of your systems management tool. The service is ideal for, but not restricted to, organisations using tools such Altiris, SMS, CA UAM and LANDesk.
Our reconciliation services convert the data from your tool into the reports required to undertake effective software asset management. Executable files are identified using our FileCruncher service.

FAST services

• FAST Compliance Programme Gold Stage 1 recognition service - includes recognition of all Microsoft applications, plus 5 other software publishers
• Full recognition service - annual subscription with 95% file recognition guaranteed
• Bureau recognition and reconciliation services - annual subscription
  with 95% file recognition guaranteed and reconciliation against entitlement
  and licence records
• Fully hosted managed service options - all the above services can be
  hosted off site if required

These subscription-based services will help you to:

• Make the best use of the data provided by your systems management tool
• Save many man-days for IT personnel
• Process audit data into manageable, easy to understand reports
• Eliminate risk by identifying unrecognised files

Software reconciliation service

FAST will collate your software licence entitlement documentation and reconcile the information against your audit tool data to provide a monthly software compliance report. This can be provided as a hosted or on site service.